Password Self-Service

Mercer IT has transitioned to Microsoft’s Self–Service Password Reset.

Passwords must be changed or reset using Microsoft Office 365.

Three people talk inside the Monroe F. Swilley Jr. Library in Atlanta.

Students

IT provides instructions for students on changing passwords using the Office 365 website and over the phone.

Student password self–service information

Employees

IT provides instructions for employees on changing passwords using their computer and the Office 365 website.

Employee password self–service information
Microsoft Office 365