Mercer University Information Technology Help Desk provides the following support services on student-owned computer systems:

Installation and setup of wired and wireless network interface cards.

Evaluation of problems with student systems. Once the system has been evaluated we will make a recommendation to the student on what needs to be done to resolve the problem.

Due to liability issues with the student's data, we will not install operating systems or application software, other than that required to gain access to Mercer's networks, on student systems.

For more information please contact the Help Desk.

NOTE: All student systems must be in good operating condition before we can assist with them. Good operating condition means that the system will boot up fully to the installed operating system and that no hardware failures are present. If the system is not operational, the student should either call the manufacturer for warranty repair or contact a computer repair facility. Due to liability issues related to student-owned hardware; software; and data, we cannot perform hardware repairs on student systems.