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| Student E-mail Access and Configuration Instructions |
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Configuring Microsoft Outlook
- Launch Outlook
- Once the program is running, click on the "Tools" menu near the top of the window.
- Click on "E-mail Accounts" in the menu list.
- If you do not see "E-mail Accounts" you may have to click on the double-arrow at the bottom of the menu to expand it.
- The "E-mail Accounts" window will open. Select "Add a new e-mail account", and click “Next”.
- Select "IMAP" as the server type, and click “Next”.
- Make sure the title of the menu says "Internet E-mail Settings (IMAP)".
- Under "User Information" type in your name.
- Enter your full Mercer e-mail address in the E-mail address field. If you do not know your Mercer e-mail address, you can find it in Mercer's online directory. Click here to access the directory.
- Under "Server Information", next to "Incoming mail server (IMAP)" type in student.mercer.edu.
- Next to "Outgoing Mail Server (SMTP)" type in mail.mercer.edu. Note: If you are off campus and using an external ISP (Internet Service Provider, such as Cox Communications, AOL, Comcast, EarthLink, SBC, etc…), you must contact your ISP, and ask for the address of their SMTP server. Here is a quick reference to some common providers. You then type that address into the “Outgoing mail (SMTP) server” (i.e., smtp.comcast.net) box.
- Enter your Mercer e-mail account name under "Logon Information". ( Student e-mail accounts are named using your eight-digit Mercer ID number. Your initial password is your date of birth in the following format: YYMMDD. To ensure your account security, please change your password as soon as possible ). Click here to change your password.
- Do not enter your e-mail password or check the box for "Remember password". It is important to note that if you check this box, anyone using your computer will be able to see your email.
- Outlook is now configured. Simply click "Finish" and you are ready to check your email.
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Configuring Outlook Express
- Launch Outlook Express
- Click Tools, click Accounts, click Add, and then click Mail.
- Enter your name as you would like it to appear on your outgoing mail in the “Display Name” field, and click “Next”.
- Enter your Mercer e-mail address in the E-mail address field and click “Next”. If you do not know your Mercer e-mail address, you can find it in Mercer's online directory. Click here to access the directory .
- Under “My Incoming Mail Server is a” choose IMAP.
- Under “Incoming mail Server Name” enter student.mercer.edu.
- Under “Outgoing mail (SMTP) server” type in mail.mercer.edu. Note: If you are off campus and using an external ISP (Internet Service Provider, such as Cox Communications, AOL, Comcast, EarthLink, SBC, etc…), you must contact your ISP, and ask for the address of their SMTP server. Here is a quick reference to some common providers. You then type that address into the “Outgoing mail (SMTP) server” (i.e., smtp.comcast.net) box. You then type that address into the “Outgoing mail (SMTP) server” box and click “Next”.
- Enter your Mercer e-mail account name in the “Account name” field. ( Student e-mail accounts are named using your eight-digit Mercer ID number. Your initial password is your date of birth in the following format: YYMMDD. To ensure your account security, please change your password as soon as possible. ) Click here to change your password.
- Do not enter your password in the “Password” field. Uncheck the “Remember password” box. Note: If you enter your password and check “Remember password,” anyone using your computer will be able to see your e-mail. Click “Next”.
- Your Outlook Express in now configured. Simply click “Finish”, now you are ready to check your e-mail.
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Configuring Mozilla Thunderbird
- Launch Thunderbird
- Click on "Create a new account".
- Select "Email account" and click “Next”.
- Enter your name and email address, and click “Next”. If you do not know your Mercer e-mail address, you can find it in Mercer's online directory. Click here to access the directory.
- Select IMAP for the type of incoming server, enter student.mercer.edu in the Incoming Server field, and click “Next”.
- When prompted to enter your User Name, enter your Mercer e-mail account name and click “Next”. ( Student e-mail accounts are named using your eight-digit Mercer ID number. Your initial password is your date of birth in the following format: YYMMDD. To ensure your account security, please change your account password as soon as possible ). Click here to change your password.
- When prompted to choose a name for the account, enter whatever you would like to call the account (eg, My Mercer E-Mail) and click “Next”.
- Check your account information; if everything is ok click “Finish”.
- Click Tools, and Account Settings. Under Outgoing Server (SMTP) Settings, enter mail.mercer.edu. If it isn't already set correctly, make sure to enter your Mercer e-mail account name in the User Name field and click “Next”. Note: If you are off campus and using an external ISP (Internet Service Provider, such as Cox Communications, AOL, Comcast, EarthLink, SBC, etc…), you must contact your ISP, and ask for the address of their SMTP server. Here is a quick reference to some common providers. You then type that address into the “Outgoing mail (SMTP) server” (i.e., smtp.comcast.net) box. You then type that address into the “Outgoing mail (SMTP) server” box.
- Select your email address and click "Get mail".
- Enter your password when prompted to do so, and click OK. Do not choose to have Thunderbird remember the password. It is important to note that if you check this box, anyone using your computer can see your e-mail.
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Configuring Netscape Communicator
- Launch Netscape Communicator.
- Click "File" on the menu bar, click “New”, and then click “Account”.
- Select E-mail account, and click “Next”.
- Enter your name in the Your Name field, and your Mercer email address in the Email Address field, and click “Next”. If you do not know your Mercer e-mail address, you can find it in Mercer's online directory. Click here to access the directory.
- Select IMAP on the Server Information window, enter student.mercer.edu for the Incoming Server, and click “Next”.
- Enter your Mercer e-mail account name under User Name. ( Student e-mail accounts are named using your eight-digit Mercer ID number. Your initial password is your date of birth in the following format: YYMMDD. To ensure your account security, please change your password as soon as possible ). Click here to change your password.
- Enter a name you want to use to identify this e-mail account under Account Name (eg, My Mercer E-mail).
- Review the account settings, and click “Finish” if everything looks correct.
- Click Edit and then click Mail & Newsgroups Account Settings. Your new account will be listed along with any other e-mail accounts you may have created. Click on Server Settings under the account you just created (Eg, My Mercer E-mail or whatever you named it).
- Under When I Delete a Message, click on “Mark it as deleted”.
- Click on “Clean Up (“Expunge”) Inbox on Exit”.
- Click on “Empty Trash on Exit”.
- Click on the Advanced button. All items under the Advanced IMAP Server Settings should be turned off (deselected). Click OK.
- Under Mail & Newsgroups Account Settings, scroll down and click on “Outgoing Server (SMTP)”. If you are on campus, enter mail.mercer.edu into the Server Name field. Please note: If you are off campus and using an external ISP (Internet Service Provider, such as Cox Communications, AOL, Comcast, EarthLink, SBC, etc.), you must contact your Internet Service Provider and ask what their SMTP server's address is. Here is a quick reference to some common providers. You then type that address into the “Outgoing mail (SMTP) server” (i.e., smtp.comcast.net) box. You then fill that address into the Server Name field. Click OK to finish your account setup.
- You should now be ready to use Netscape to access your Mercer e-mail account.
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