The earliest you should expect a refund check is one week after the last day of drop/add. This is because we must allow time for the registrar’s office to process all class changes and the office of student financial planning to process all financial aid changes. Once these offices have completed those tasks, we can begin requesting refund checks. Checks take two or more days to be returned to our office from accounting.

For main campus students: Your refund check can be requested if you have a credit from financial aid and your registered hours equals or exceeds the hours for which you have been packaged by financial planning. (Packaged means this is the number of hours you were expected to take.)

For Regional Academic Center students: You must also be registered for at least the number of hours for which you were packaged.

For a list of dates when refund checks should be available; click here.

2. Checks are mailed to the billing address for Regional Academic Center students and Main Campus students living off-campus, the student's Mercer Box for Main Campus students living on campus, and to the local address for medical school students. Your check can be picked up in the Bursar's Office in Ryals Hall on the Main Campus Monday through Friday from 8:30 a.m. until 4:30 p.m. If you would like to pick up your check, please call our office at 478.301.1111 so that we may hold your check for you.

3. The Registrar Office can process a transcript for you. A written request with your signature is required. Students who wish to have a transcript printed while they wait, will be charged a $10.00 on-demand fee. You may receive a transcript as long as there are no holds on your account. You may print a transcript request form from the registrar’s website (www.mercer.edu/registrar) and mail or fax it to us. If you would like to fax it, the fax number for the registrar's office is 478.301.2455. Faxing your request can expedite processing, but only if you include a credit card number and expiration date on the fax for on-demand processing. We cannot process your on-demand request without payment. You may also come by the registrar's office and fill out a transcript request form and pay with cash, a check or a credit card at the Bursar's Office. Our office is open Monday through Friday from 8:30 a.m. to 4:30 p.m.

4. You may make payment by cash, check, money order, or credit card. We accept MasterCard, Visa, American Express, and Discover cards.

Our office is open Monday through Friday from 8:30 a.m. until 4:30 p.m. to accept your payment in person. You may also fax a credit card form to us at 478.301.2663.

You may mail checks, money orders, or credit card forms to the Bursar's Office, 1400 Coleman Avenue, Macon, GA 31207.

Credit card forms can be printed from our web-site (www.mercer.edu/bursarm). If you do not have access to the internet, you may send a written request for us to process a payment via credit card. Please include the name of the student, student id, term, amount, credit card number and expiration date, name on the card, signature of authorized card holder and a daytime contact phone number.

You may pay on-line using bearport (http://bearport.mercer.edu). Simply login to your student account, choose account summary and follow the links and instructions to make payment using a MasterCard, Visa or American Express card. This is a secure method of payment and is available anytime our web for students is available. (Maintenance is done nightly at 12:00 a.m.)

Parents may go to the Mercer Home page at www.mercer.edu and under the menu, scroll over parent, a second menu will appear to the right, click on Making a Tuition Payment.

5. You may contact the Registrar's Office to obtain a letter certifying enrollment. Any additional information such as credit hours enrolled or anticipated graduation date will require a written request with the signature of the student or authorized parent.

6. You can print an enrollment form from our website (www.mercer.edu/bursarm) or request that we mail one to you. You can also pick one up in our office during normal business hours. Complete the enrollment form and mail it to the Bursar's Office with your first payment and the $35.00 enrollment fee.

7. You can print an enrollment form from our website (www.mercer.edu/bursarm) or request that we mail one to you. You can also pick one up in our office during normal business hours. Complete the enrollment form and mail it along with verification of eligibility from your employer and a $210.00 payment to the Bursar's Office. There is a $35.00 fee per semester for participating in the deferred payment plan. The fee will be deducted from the $210.00 payment. Students must also pay any portion of tuition not covered by his or her employer by the first day of class.

8. You may contact the Bursar's Office, either in person, by phone, or by email (bursar@mercer.edu) and authorize a staff member to transfer excess funds from your tuition account to your BearCard for the purchase of books in the bookstore. We suggest that you determine the appropriate amount of funds needed prior to contacting the office in order to avoid an excess of funds being transferred to your BearCard.

9. We are not able to refund monies that have been transferred to your BearCard. The funds will remain on your BearCard for future use. Upon graduation or withdrawal from Mercer, any funds remaining on your bearcard will be refunded to you.

10. The BearCard is your identification card for the University. Simply go by Auxiliary Services and you will be issued a card. The card allows you access to buildings at the University including the new University Center. Funds can be added to your BearCard for use in the University’s food service areas, vending machines, and bookstore. Additionally, many businesses in Macon accept the BearCard as a form of payment similar to a debit card. Your BearCard may be linked to your Wachovia checking account for use as your ATM/debit card. Funds can be added to the card at Auxiliary Services or the Bursar's Office. For additional information on the BearCard, please see http://www.mercer.edu/auxiliary/ or contact the Auxiliary Services office.

11. You can use your BearCard at several locations on campus including vending machines, restaurants in the University Center, the laundry, the Mercer Bookstore and the Copy Center. There are many off campus businesses that also accept the BearCard. For a complete list, please see http://www.bearcardoffice.com/BbOne/BearCard/Locations.htm.

12. Turn in your authorization and Certification of Entrance to the Registrar’s office. The Registrar's Office will certify it and send a copy to the Bursar's Office. The bookstore will also be sent a copy. The bookstore will bill for your books and the Bursar's Office will bill for your tuition after drop/add.

13. These programs will send a letter directly to Mercer authorizing us to bill them on a per credit hour amount. You should also receive a letter telling you what the amount will be. You may deduct this amount from your billing statement. The Bursar's Office will bill the program after drop/add ends.

14. The $300.00 deposit was posted to your account. Normally, the deposit is divided as follows: $100.00 is applied to the Orientation Fee and $200.00 is applied as a Registration deposit that is a prepayment of your tuition.

15.Outside (non-Mercer and non-federal) loans and scholarships are not credited to your account until received by the Bursar's Office. Once posted to your account, they will show up as a credit to your outstanding balance.

16. Work study funds are not posted to tuition accounts. Students participating in the College Work Study program will receive an actual paycheck every two weeks disbursed by the payroll department. If a student wishes to apply work study funds to his/her tuition account, the check should be submitted to the Bursar's Office. A tuition Deferment for Work Study form must be signed and can be obtained in the Bursar's Office.

17. Students may complete a Financial Aid Deferment form - if the FAFSA has been completed and received by Financial Planning. This will hold your seat in class until the financial aid process is complete.